Terms of Service

Pixel Mask AI (“the Service”) is provided by [FILL IN: full registered company name, e.g. Monotech Systems Private Limited], a company incorporated in India (“Monotech”, “we”, “us”), registered office at [FILL IN: registered office address]. By creating an account or using the Service you agree to these terms.

Pixel Mask AI is a subscription web application for print-embellishment mask design (Mask Forge), 3D embellishment preview (Embellishment Preview), and UV/foil cost estimation. It includes an optional AI-assisted element-detection feature that analyzes uploaded artwork to help identify logos, wordmarks, and other elements — this feature calls a third-party AI model server-side; the underlying provider is not otherwise disclosed to end users and is not itself a party to these terms.

You're responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information at signup, including any machine serial number used to activate a hardware-bundled trial.

Paid plans are billed monthly or yearly in INR via our payment processor. Customers who activate a PixelGlow machine serial number at signup receive 90 days of free access before billing begins; billing starts automatically at the end of that period unless you cancel first. You can cancel anytime from your account page — see our Refund & Cancellation Policy for what happens to a billing period already in progress.

Each plan includes a monthly quota of AI-assisted detection calls. Usage beyond your plan's quota is not billed separately; the feature simply becomes unavailable until your quota resets or you upgrade.

You retain all rights to the artwork, designs, and files you upload. We process them only to provide the Service to you (rendering, tracing, mask generation, AI element detection, and export) — we don't claim ownership of your content and don't use it to train any AI model.

Don't use the Service to upload content you don't have the rights to, to attempt to disrupt or reverse-engineer the Service, or to exceed reasonable use of the AI detection feature in a way that circumvents plan quotas.

The Service, including AI-generated element detections and traced masks, is provided on an “as-is” basis for production assistance — you're responsible for reviewing and approving any mask, trace, or export before sending it to print. [FILL IN: liability cap / disclaimer language — recommend legal review for a SaaS product feeding physical print production].

These terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts of [FILL IN: city, e.g. Hyderabad / Chennai].

We may update these terms from time to time; material changes will be posted on this page.

Questions about these terms: see our Contact page.